What Are Mobile Tickets?
Mobile tickets are available via the Ticketmaster app on your phone. No need to print or scour your emails for a PDF.
How Do I Use Them?
1. Download the app
2. Your ticket will be in My Account
3. Scan it at the
venue
4. Enjoy the show!
What’s So Good About Mobile Tickets?
The Tickets Are In The App
You no longer need to wait for tickets in the post.
Your tickets appear in the app as soon as they are available.
Your Tickets Are Secure
With our mobile tickets, your ticket is unique to you. They can’t be copied or stolen, so your tickets are safe and secure wherever you are.
The Trees Will Thank You
With mobile tickets, another tree sighs relief.
Ticket Transfer
Ticket Trensfer is available on select events only. If your tickets are eligible, you will see transfer button within your order in your Ticketmaster Account Find out more.
Get Our App and Get Going
The power of live is always with you when you have the Ticketmaster app. You can buy your tickets with the app, and have the ticket details stored there so everything is easy. With mobile tickets you’ll just need to turn up, show your phone and have a great time.
Helpful Information and Additional FAQs
Mobile tickets are easier, safer and better than print-outs or paper tickets. Here are some answers to frequently asked questions.
Should I increase the brightness of my screen?
Absolutely. By turning up the brightness on your phone screen you'll be able to scan your ticket quickly and easily, getting you into the venue faster.
Can I use a screenshot of my ticket to enter an event?
No. Your mobile ticket includes leading-edge technology with fraud protection, so you won't be able to use screenshots or print-outs. You just show it on entry.
What happens if I’ve lost my phone?
Contact customer services as soon as you can and they’ll be able to help.
How do I transfer my tickets?
Just follow these instructions for transferring your tickets.
Customer service
Wondering about accessibility? Any other questions? The Ticketmaster customer service team is on hand to help you to make your journey as quick, fast and easy as possible.